Frequently asked questions
My artwork is sent by First class mail, usually within 2 business days if possible. First class mail can take 2 to 3 days so please allow for this when ordering. I get a certificate of posting but it is not tracked. If you would like a tracked service please ask and I will tell you the additional costs. Any damaged goods in transit please supply photographic evidence.
If purchasing outside of the UK please email me for shipping costs.
I hope you are really pleased with your purchase however if for any reason you wish to return it for a refund or replacement please get in touch as soon as possible and within 7 days. If for any reason a piece of work does not connect with you after you receive it I will exchange it or refund you after you have retuned it. I want you to love it as much as I do when creating it!
Payment is by Paypal. You do not need a Paypal account yourself to do this. If you wish to pay by Bank transfer please email and I will give you the bank details to do this.